This is the main service of Naguilian Water District where anyone within the service area of NWD can apply for a Water Service. A Water Service Connection will be installed once the proper fees and materials will be paid.
Office or Division:
Finance and Commercial Division
Classification:
Complex
Type of Transaction:
G2C – Government to Citizen G2B – Government to Business G2G – Government to Government
Who may Avail:
All
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
1 Water Service Application Form
NWD Administrative Bldg., Naguilian, La Union
1 Photocopy of Proof of Ownership of the House and Lot (Tax Declaration, Land Title, or Notarized Deed of Absolute Sale)
Registry of Deeds, Notary Public, Municipal Assessor’s Office, Office of the Provincial Assessor
1 Original Affidavit of Undertaking if land is not under the name of the applicant
Public Attorney’s Office, Private Law Offices
Authorization Letter (if applicant will tap on the line of an active concessionaire)
Active Concessionaire of where line will be tapped.
IF BEING REPRESENTED
Authorization Letter
Property Owner, Person/company being represented
STAGE 1: PRE – INSPECTION
CLIENTS STEP
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Applicant will accomplish the New Water Connection Form from the Public Assistance and Complaint Desk.
1. PACD Representative will validate the submitted documents and process the application
none
5 minutes
Public Assistance and Complaint Desk Representative
2. Applicant will pay the inspection fee and will receive the Official Receipt
2.1. Cashier will issue an Official Receipt 2.2. PACD Representative will validate the Official Receipt and will generate a Service Request to be forwarded to the next division
Inspection Fee: Php200.00
3 minutes
Finance and Commercial Division Public Assistance and Complaint Desk Representative
TOTAL:
Php200.00
8 minutes
STAGE 2: ON-SITE INSPECTION
CLIENTS STEP
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Applicant is informed on the scheduled on-site inspection
1.1. Advice the Applicant on the scheduled on-site inspection
none
5 minutes
Engineering, Construction, Production and Water Quality Division
2. none
2.Conduct on-site inspection and estimate the cost
none
1 hour
Engineering, Construction, Production and Water Quality Division
3. acknowledges the inspection findings and estimated cost
3. explains the findings and shows the detailed view of the cost of the new connection.
none
5 minutes
Engineering, Construction, Production and Water Quality Division
TOTAL:
none
1 hour and 10 Minutes
STAGE 3: PAYMENT OF FEES AND SIGNING OF CONTRACT
CLIENTS STEP
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Applicant will be briefed with the rules and regulations and the policies of the Water District
3. Assigned Representative will brief the applicant on the policies and on the rules and regulation of the Water District
none
15 minutes
Administrative and General Services Division
3. none
4. General Manage reviews and approves the Contract
none
5 minutes
Office of the General Manager
2. Applicant will pay the Application Fee and Water Connection Fees
2.Cashier will accept the payment and will issue an Official Receipt
Php 300.00 + Amount of Water Connection Fees quoted
5 minutes
Finance and Commercial Division
TOTAL:
Php 300.00 + Amount of Water Connection Fees quoted
30 Minutes
STAGE 4: INSTALLATION AND CONNECTION
CLIENTS STEP
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Applicant will be informed of the scheduled installation date
1.Advice the applicant on the scheduled installation date
none
Seven (7) Days after processing the payment
Public Assistance and Complaint Desk Representative
2. Applicant will acknowledge the Water Service Installation
2.Engineering Division will install and tap the Applicant into the current Water System
none
Depends on the severity of the installation
Engineering, Construction, Production and Water Quality Division
TOTAL:
none
Depends on the severity of the installation
*Installation Of Water Service Connectionis qualified for Multi-Stage Processing