Disconnected NWD Concessionaires can request for reconnection of their water service connection: provided, they settle their outstanding balances and pay the reconnection fee.

Office or Division:		Finance and Commercial Division
Classification:		Simple
Type of Transaction:		G2C – Government to Citizen G2B – Government to Business G2G – Government to Government
Who may Avail:		Disconnected NWD Concessionaires
CHECKLIST OF REQUIREMENTS				WHERE TO SECURE
Notice of Billing (Optional)				Delivered to Concessionaire’s Residence
CLIENTS STEP	AGENCY ACTION		FEES TO BE PAID		PROCESSING TIME	PERSON RESPONSIBLE
1. Client will request for Reconnection of Water Service	1.PACD Representative will verify the client’s record and process the documentation		none		10 minutes	Public Assistance and Complaint Desk Representative
2. Client will pay the Reconnection Fee and unsettled balance	2.Cashier will receive the payment and issue an official receipt		Php 300.00 + Unsettled Balance		10 minutes	Cashier
3. acknowledge that the water service connection was reconnected	3. Reconnect the Water Service to NWD’s Distribution Line		none		One (1) day after processing the payment	Engineering, Construction, Production, and Water Quality Division
TOTAL:			Php 300.00 + Unsettled Balance		One (1) Day and Twenty (20) minutes after processing the payment